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Coming Soon - NEW On Tap™ Banking!

Something great is on its way! We're pleased to announce that our brand new online and mobile banking experience will be rolling out soon!

We’re just a few weeks away from going live with more robust and intuitive online and mobile banking. The new system will provide you the ability to bank anytime, anywhere, and from any device like never before.

Current online and mobile banking users, when you login for the first time on the new system, your phone number or email address will be used for authentication. For this reason, it is important that you update or validate your phone number and email address before July 28. The phone number must be a direct line (no extensions) where you can receive a call or text. Please stop by a branch or call us at 303.279.6414 or 800.770.6414 to make sure your information is correct.

Below you will find important information about the conversion to the new system. This page will be updated often so please check back regularly if you are an existing online or mobile banking user.

As always, don't hesitate to contact us if you have any questions.

We’re upgrading your Bill Pay!

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Soon you can enjoy an easier, faster and more convenient way to pay bills starting August 1. 

Before your account is upgraded, be sure to:

  • Print out your payment history. Some of your payment information may not transfer over to your upgraded account.

After your account is upgraded, be sure to:

  • Verify your payee names, addresses and account numbers are correct. This will help avoid disruptions to your scheduled payments.

  • Set up new eBills for your payees. With eBill you can view, pay and track bills online.

  • Try the Pay a Person feature. It lets you send money to anyone with just a few clicks.

From your new Bill Pay home page dashboard you’ll be able to:

  • PAY any person or company with one click
  • VIEW all payees, upcoming bills and payment history
  • ADD new payees quickly
  • SET UP recurring payments for bills that are the same each month
  • SEE bill amounts and payment due dates with eBill

 

View Frequently Asked Questions about the new Bill Pay.

 

Introducing our new card security feature, Lock It Card Control™, available now in our mobile banking app. 

Can't find your card? Don't panic! With Lock It Card Control™, you can temporarily lock your credit and debit cards, then quickly unlock them when you want to use them. If you are sure your card is lost or stolen, report that and reorder a new card, right from the app!

Want to control your spending? Just update your daily transaction limit with Lock It Card Control™, and you won't accidentally go over your budget.

Or you can simply just turn your card off temporarily when you're not using it to help prevent fraud.

To take advantage of this new security feature, you will need our mobile banking app, available for Apple devices on the App Store or for Android devices on Google Play.

 

Once you're logged into the app, look for "LOCK-IT" in the Mobile Banking menu.

Take security and peace of mind to a whole new level with Lock It Card Control™ from Coors Credit Union!

Now you can access your Coors Credit Union home loan online!

  • Make an online payment or set up a recurring payment
  • Check your balance
  • View your payment history
  • View your taxes and insurance
  • And more!

Click here to go to login to get started now!

This service is not available for members who make payments to Colonial Mortgage. Please contact us to learn about refinancing your mortgage with Coors Credit Union.

Frequently Asked Questions

The online and mobile banking upgrade is scheduled for July 29-31. Beginning at 7 p.m. on Friday, July 29, mobile and online banking will be unavailable as we begin the conversion to the new system. At this time, we anticipate both will be available on Monday, August 1.

Do I need to do anything to get ready for the new system?
When you login for the first time on the new system, your phone number or email address will be used for authentication. For this reason, it is important that you update or validate your phone number and email address before July 28. The phone number must be a direct line (no extensions) where you can receive a call or text. Please stop by a branch or call us at 303.279.6414 or 800.770.6414 to make sure your information is correct.

Will I need to re-enroll in online banking?
No, if you are an existing user, you will only need to go through a short login process and authenticate your account.

If you are a mobile banking user and have not logged into online banking on a computer in more than six months, you must log in on one before July 28. If you do not, you will need to enroll as a new user.

Can I login on the mobile app first?
Yes, you can, however, we recommend logging in to online banking using the browser version first for ease of use.

 

Will my scheduled or reoccurring transfers between Coors Credit Union accounts have to be set up again?
We anticipate that all of your scheduled and reoccurring transfers that are set up before the conversion will be transfered to the new system, As a precaution, we recommend that you make a note of or print out all of your scheduled or reoccurring transfers by July 28 to verify that that they are all still set up in the new system.

Transfers scheduled for July 29-31 will be processed on August 1. If you have transfers scheduled for these days, please consider rescheduling them for an earlier date to avoid insufficient funds or late payments.

Will I be able to transfer money to accounts at other financial institutions?
Yes, you will be able to transfer money to accounts at other financial institutions (i.e., external accounts); however, you will need to set them up again once you log in to the new system. Due to the complexity of these types of transfers, we will not be able to bring that information over in the conversion to the new system.

Any transfers to external accounts scheduled for after Thursday, July 28 will not be processed.  Due to the complexity of these types of transfers, we will not be able to bring that information over in the conversion to the new system. You will need to set your transfers up again once you log in to the new system on Monday, August 1.

If you have transfers scheduled for these days, please consider rescheduling them for an earlier date to avoid insufficient funds or late payments.

You will no longer be able to conduct transfers from external accounts to your Coors Credit Union account in online banking. The transfer will need to be initiated from the external account.

Will the payments I already have set up be paid during and after the conversion?
Yes, your scheduled payments will be processed. Payments that are scheduled for July 29-30 will be processed on August 1. If you have payments scheduled for these days, please consider rescheduling them for an earlier date to avoid late payments.

Bill pay will be unavailable beginning July 27. You will not be able to schedule or change payments until the new system is available on August 1.

Will I have to set up all of my payees in the new system?
Most payees and scheduled payments will automatically carry over to the new system.

E-bills will not be carried over to the new system. You may have to contact your current provider to disable your current e-bills and set them up in the new bill pay system. We recommend that you print a copy of all of your payees from the existing system byJuly 26 as a reference.

Bills paid on Coors Credit Union loans and credit cards will not be converted. You will need to set these up as transfers in the new system.

Will the timing of my payments change?
Your payment due dates will remain the same, however, the process date may change, in some cases before your old process date. To ensure your account is funded and to avoid any overdrafts, after the conversion, you should login to check the process dates and make adjustments if necessary.

Will I be able to see my entire payment history in the new system?
Your current payment history will be reset as of July 31 and will not be available online after the upgrade. You need to print or record any payment history that is important to you byJuly 26.

Will Lock It Card Control™ be available in the new app?
Yes! Lock It Card Control™ will now be accessible in both mobile and online banking.

Will I still be able to use PayPal?
You will be able to send person-to-person payments using the new Bill Pay that will available in online and mobile banking on August 1. PayPal will no longer be available.

Will I need to download a new app on my mobile device?
The new mobile banking app will be published as an update so you will not need to delete and reinstall it.

If your mobile device is not set to automatically download updates, please check for an update notification on August 1.

To ensure the new mobile banking app functions properly on your Android or iOS device, make sure you are running the most current software version available.

The only browser requirement is that your browser must be HTML5 compatible. We recommend updating your browser to the latest version available—not just to ensure compatibility with the new online banking experience, but also to ensure that your online banking is as secure as possible.

Browser versions listed below are not fully compatible: 

  • Internet Explorer Version 11 and earlier
  • Firefox Version 24 and earlier
  • Chrome Version 30 and earlier
  • Safari Version 6 and earlier

If you use Internet Explorer, you must turn Compatibility View off or you may see a “Unsupported Browser” error. The recommended screen resolution for viewing online banking is 1280 x 1024 pixels.

We also recommend that you update your Android or iOS device to the most current software version available to ensure compatibility with the new mobile apps.

Here's how to check which browser version you have:

Firefox
Internet Explorer
Safari
Chrome (under “Other info about updating Chrome)

Will I have to log in to online banking to download my information into Quicken?

No, you will now be able to use Quicken Express Web Connect to download your transactions.

To get your Quicken software set up to do this, you will need to complete an account deactivation and reactivation process using the specific instructions below. Click below to download the instructions:

Quicken for Windows

Quicken for Mac

Quicken will be unavailable briefly after the conversion to the new online banking system. You can complete these steps on or after August 8.